What is Emma?+
Emma is an AI companion for self-awareness and personal development from Big Self School, guided by Shelley Prevost’s approach to reflection and the Enneagram. Emma and Big Self School are operated by Glad Lab LLC.
How is Emma different from using ChatGPT?+
Emma is designed around a specific practice: understanding yourself through the Enneagram and putting that understanding to work in daily life. She brings together the goals, intake, and Enneagram work you share, guided reflection, and a rhythm of choosing an action and learning from it. Your membership also includes office hours and monthly Q&As with Big Self School coaches. That purpose, context, and human support are what shape the Emma experience.
Do I need to know my Enneagram type?+
You can begin with what’s happening in your life. If you’ve shared Enneagram work with Emma, it can add context. It doesn’t replace your own experience.
Does Emma work through text messages?+
Your coaching conversation happens inside Emma, by typing or through the voice pilot. The optional SMS program is for invitations to return to your practice, plus requested verification and test messages. Recurring invitations are not active yet. Read the SMS program details.
Can Emma add events and send reminders?+
That is part of the daily companion we’re building. Direct calendar additions and automatic text invitations are not active in this pilot yet. The planned calendar flow will let you review the event before adding it; SMS will require separate opt-in. You can already use a conversation with Emma to plan your next step.
Does Emma include access to a human coach?+
Emma membership includes access to office hours and monthly Q&As with Big Self School coaches. Individual coaching and hiring a facilitator for your team are available for an additional fee. Contact Shelley for schedules and details.
How do I get started, and what does it cost?+
The work begins with the $49 Enneagram typing package. Get the typing package through our secure Stripe checkout. Emma’s app pilot is currently invitation-based. Buying the package does not enroll you in texts.
Can I use Emma alongside a human coach?+
Yes. Emma works with coaches to extend the work you do with a human between sessions. Use her to explore an insight, practice a commitment in daily life, and reflect on what to bring to your next session. You choose what to share with your coach; your private Emma conversations are not automatically shared.
Can I stop receiving texts?+
Yes. Reply STOP or use Turn off texts in Emma. Reply HELP for messaging help, or email shelley@bigselfschool.com. Up to two daily invitations, plus requested verification and test messages; message and data rates may apply. See SMS Terms.