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emma by Big Self School
Put your self-awareness into practice.

You’ve had the insight. What comes next?

Personal growth happens in how you practice what you learn about yourself—in your conversations, your choices, and your everyday life.

But knowing yourself doesn’t always mean knowing what to do. Meet Emma, the Enneagram-fluent daily companion that helps you choose a next step, make room for it, and learn from what happens.

Your work with Emma begins with the $49 Enneagram typing package.

Start with typing · $49 How it works

Limited beta

Sand dunes in low golden light
e EmmaYour daily practice Example
A moment before your day

Good morning. What’s on your mind today?

I have a hard conversation with my team. I keep putting it off.

You mentioned wanting to be more direct at work. What’s the one thing you need them to understand?

That I can’t keep taking everything on myself.

How would you say that in your own words?

Speak or type. Make room for what matters.
Illustrative conversation in Emma, not an SMS thread.
The Enneagram typing package · $49
912345678Hover a point to trace its connections
Begin with your subtype.
Your starting point

Begin with your subtype. Build from there.

The Enneagram typing package · $49

Your work with Emma begins with the $49 typing package. Start by exploring your Enneagram subtype, then bring that understanding into the patterns, relationships, and choices you want to work on.

Already working with a human coach? Emma also supports the work between sessions—helping you practice what you’ve explored together and reflect on what you want to bring back.

Get the typing package
From insight to everyday life

“I understand this about myself. How do I actually change it?”

Maybe you know you avoid conflict, take on too much, or rush past your own needs. Emma helps you find a place to practice something different—in the day you already have.

  1. 01

    Start where you are

    A morning reflection, a moment of gratitude, or something you need to talk through. There’s no perfect way to begin.

  2. 02

    Get specific

    Connect what you’re noticing to the goals, intake, and Enneagram work you’ve shared with Emma into your daily life.

  3. 03

    Try one thing

    Choose an action that fits your day. Return to reflect on what happened and decide what comes next.

A person walking a stone labyrinth on a sunlit headland by the sea
How change happens

Give insight a place to become action.

Research on behavior change points to practical ways to follow through: make a specific plan, repeat it in a familiar situation, and keep track of your progress.

Make a when–then plan.

Studies find that linking an action to a specific situation can help people follow through on their goals. Try: “When I’m asked to take on more, I’ll check my capacity before answering.”

Gollwitzer & Sheeran, 2006 · Meta-analysis

Repeat in a familiar moment.

In a study of everyday health habits, repeating a behavior in the same context helped it become more automatic over time. The pace varied widely; one missed opportunity did not derail the process.

Lally and colleagues, 2010 · Habit formation study

Notice your progress.

A review of 138 experiments found that interventions encouraging people to monitor their progress improved goal attainment on average. Recording what you did gives you something concrete to return to.

Harkin and colleagues, 2016 · Meta-analysis

Emma brings these ideas into your daily practice: choose a next step, find a moment to try it, and return to what happened.

These studies inform the practice. They did not test Emma or establish the effectiveness of Enneagram-based coaching.

The Enneagram in everyday life

Bring Enneagram wisdom into your day.

Emma gets to know you through what you share—your patterns, your goals, and what you’re working on. She helps you bring that understanding into the moments that matter.

Light falling across the curved walls of a sandstone canyon
  1. 8:15 AMSet an intention

    Choose your practice.

    “Today I want to ask for help before I get overwhelmed.”

    In Emma“Who could you ask, and what would you ask them to take on?”
  2. 9:00 AMMake room

    Put it on your calendar.

    “Add ten minutes before my team meeting so I can prepare.”

    Proposed event · Planned featurePrepare for team meeting9:50–10:00 a.m.Review the time and details before Emma adds it to your connected calendar.
  3. 2:00 PMA gentle reminder

    Come back to your intention.

    A busy day doesn’t have to swallow the thing you wanted to practice.

    Planned optional text “Emma by Big Self School: A moment to check back in with Emma, if now works for you. Reply HELP for help, STOP to stop.” The invitation links to Emma. Your personal intention stays in the app.
  4. 5:30 PMLearn from real life

    Notice what happened.

    “I asked for help. It went better than I expected.”

    Back in Emma“What made it easier this time?”

    Save what you learned to your daily practice, so you can return to it.

You choose whether to receive texts. The planned program allows up to two daily invitations, plus verification and test messages you request. Message and data rates may apply. See the SMS program and consent process.

Emma for teams

Bring Emma to your team.

Turn what you know about one another into a better way of working together.

Bring Enneagram wisdom into the conversations, decisions, and everyday tensions that shape your team. Emma helps you explore different perspectives, prepare for a difficult conversation, and choose something practical to try together.

Give each person room for their own growth, with a shared language for understanding one another. Your private conversations with Emma stay out of your team’s shared view.

Explore Emma for your team
e EmmaPrepare for your 10 a.m. Example
Our team keeps leaving meetings with different ideas about what we decided.

When did you first notice people understood the decision differently?

When two of us started working on different next steps.

Before the next meeting ends, try asking, “What did each of us hear we decided, and what are we taking on?”

Before you meetName the decision. Check understanding. Agree on the next step.
Example conversation · Make understanding a team practice.
A man writing in a notebook at a wooden table
e EmmaOne step for today
I could say, “Let me check my week and get back to you.”

Where could you try that today?

When we talk about the new project this afternoon.
My next stepPause before committing to the new project.
Example only · You choose your next step.
Voice or text

Talk it out. Or take your time.

Some things are easier to say. Others are easier to write.

Type when you want space to think. Try a spoken conversation in the voice pilot. You choose whether to save it to your daily practice.

Already a member? Sign in
A moment in your morning

Before the day takes over, check in with yourself.

Coffee. A breath. One thing you want to bring into today.

Start with gratitude, a grounding moment, or the conversation you’re already rehearsing in your head. Connect your morning intention to something specific you can try.

Try this with Emma“I want to feel less rushed today. Help me choose one place to slow down.”
Taking a quiet moment with a cup of coffee
Your practice can start in a moment you already have.
Dr. Shelley Prevost, founder of Big Self School
The person behind Emma

Meet Dr. Shelley Prevost.

Founder of Big Self School.
The human behind Emma.

Shelley is an educational psychologist, licensed therapist with more than 20 years of experience, a board-certified coach, a certified Enneagram coach, a former tech CEO, and the founder of Big Self School. Her work brings together psychology, the Enneagram, and the lived experience of leading teams and building companies and finding her way through burnout.

Emma carries that approach into everyday life: helping you understand your patterns, make room for what matters, and practice a different way forward—one real moment at a time.

Get to know Shelley and Big Self School
Emma + Big Self School

Keep the work going between sessions.

Emma works alongside human coaches to extend the work you do together. Between sessions, bring her an insight, a commitment, or a moment you want to practice differently.

Use Emma to turn the work from your session into a daily action, reflect on what happened, and prepare the questions you want to bring to your next conversation with your coach. You choose what to share with your coach.

Your Emma membership also comes with access to Big Self School coaches through office hours and monthly Q&As.

Included with membership

Office hours

Make space for questions about what you’re noticing, where you’re stuck, and how to put your self-awareness into practice.

Included with membership

Monthly coach Q&As

Join Big Self School coaches for a live monthly Q&A. Explore your questions about the Enneagram, relationships, and personal growth.

Available for an additional fee

Work with a coach

Go deeper with individual coaching from a Big Self School coach. Ask about fit, availability, and fees.

Ask about coaching
Available for an additional fee

Bring it to your team

Hire a Big Self School facilitator to help your team understand one another and work through the conversations that matter.

Explore team facilitation

Contact us for session schedules and membership details. Coach sessions are separate from Emma’s AI conversations; they are not an on-call or emergency service.

Built around your growth

A companion for the work you’re already doing.

Emma brings Big Self School’s approach to the Enneagram into an ongoing daily practice. What you share about yourself gives your next conversation a place to begin.

Your context matters

Your goals, intake, and Enneagram work help Emma connect today’s challenge to the patterns you’re learning to recognize.

Insight becomes practice

Choose one next step, try it in your real life, and come back to reflect. The work continues beyond a useful answer.

Your coaching continues

Emma helps you put your work with a human coach into practice between sessions. Your membership also connects you with Big Self School coaches through office hours and monthly Q&As.

Personal conversations. Thoughtful protection.

Room to be honest. Care for what you share.

Personal growth asks for openness. Here’s how we protect the conversations you have inside Emma.

Evergreen forest in soft morning mist

Encrypted in transit and storage

Emma uses encrypted connections (TLS) to protect data as it travels and encryption at rest in our database.

Access is restricted

Account and role checks control access to your information. Your private Emma chats are not available in team leads’ or teammates’ views.

Your choices matter

You control what you share with Emma and can request access to or deletion of your data. We do not sell your personal information or share it with advertisers.

Emma uses service providers to process and deliver conversations. These protections do not mean end-to-end encryption. The app privacy policy explains provider processing, sharing choices, and limited safety alerts.

Working toward HIPAA compliance. We’re building toward the additional safeguards, agreements, and processes that requires. Emma is not currently represented as HIPAA compliant.

Emma is an AI companion for personal development. She can make mistakes and is not a therapist or emergency service.

How Emma handles your data
A few things to know

Before you begin.

What is Emma?

Emma is an AI companion for self-awareness and personal development from Big Self School, guided by Shelley Prevost’s approach to reflection and the Enneagram. Emma and Big Self School are operated by Glad Lab LLC.

How is Emma different from using ChatGPT?

Emma is designed around a specific practice: understanding yourself through the Enneagram and putting that understanding to work in daily life. She brings together the goals, intake, and Enneagram work you share, guided reflection, and a rhythm of choosing an action and learning from it. Your membership also includes office hours and monthly Q&As with Big Self School coaches. That purpose, context, and human support are what shape the Emma experience.

Do I need to know my Enneagram type?

You can begin with what’s happening in your life. If you’ve shared Enneagram work with Emma, it can add context. It doesn’t replace your own experience.

Does Emma work through text messages?

Your coaching conversation happens inside Emma, by typing or through the voice pilot. The optional SMS program is for invitations to return to your practice, plus requested verification and test messages. Recurring invitations are not active yet. Read the SMS program details.

Can Emma add events and send reminders?

That is part of the daily companion we’re building. Direct calendar additions and automatic text invitations are not active in this pilot yet. The planned calendar flow will let you review the event before adding it; SMS will require separate opt-in. You can already use a conversation with Emma to plan your next step.

Does Emma include access to a human coach?

Emma membership includes access to office hours and monthly Q&As with Big Self School coaches. Individual coaching and hiring a facilitator for your team are available for an additional fee. Contact Shelley for schedules and details.

How do I get started, and what does it cost?

The work begins with the $49 Enneagram typing package. Get the typing package through our secure Stripe checkout. Emma’s app pilot is currently invitation-based. Buying the package does not enroll you in texts.

Can I use Emma alongside a human coach?

Yes. Emma works with coaches to extend the work you do with a human between sessions. Use her to explore an insight, practice a commitment in daily life, and reflect on what to bring to your next session. You choose what to share with your coach; your private Emma conversations are not automatically shared.

Can I stop receiving texts?

Yes. Reply STOP or use Turn off texts in Emma. Reply HELP for messaging help, or email shelley@bigselfschool.com. Up to two daily invitations, plus requested verification and test messages; message and data rates may apply. See SMS Terms.

Emma by Big Self School

A little more room to be yourself.

Bring what’s real. Begin with the $49 Enneagram typing package.

Start with typing · $49

Questions? shelley@bigselfschool.com